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YOUR INFORMATION

Privacy policy.

How Defined Aesthetics collects, uses and protects personal information.

DEFINED AESTHETICS

Come in.
Get comfortable.

167 KING STREET · NEWCASTLE

About this review preview

This preview is hosted separately from the clinic’s existing website. Consultation notes are stored only in this browser tab using session storage. Clear them at any time from “Your visit”. When you submit an enquiry, your contact details and message are sent through the clinic’s existing Web3Forms email service and recorded in its existing Supabase database so the clinic can respond. Please leave detailed health information for your private consultation. External booking, maps, gift-card and social services have their own privacy terms.

The clinic’s current privacy wording is reproduced below for review before any production launch.

Effective Date: February 17, 2026

Defined Aesthetics ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website https://definedaesthetics.com.au or engage with our services.

1. What Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Appointment and booking details
  • Treatment history and consultation information
  • Payment details (processed securely via third-party providers)
  • Website usage data (via cookies and tracking technologies)

Health and treatment information is considered sensitive information and is handled with strict confidentiality.

2. How We Collect Your Information

We collect information when you:

Book appointments via Phorest

Complete consultation or contact forms

Contact us by phone, email or social media

Interact with our website

Engage with our advertisements (including Meta/Facebook and Instagram ads)

We may also collect information through cookies, Meta Pixel, and similar analytics tools to improve our marketing and website performance.

3. How We Use Your Information

We use your personal information to:

Provide consultations and treatments

Manage bookings and appointments

Process payments

Communicate with you about your appointments

Send marketing communications (where you have consented)

Improve our services and website experience

Comply with legal obligations

4. Third-Party Services

We use trusted third-party providers including:

Phorest (online bookings and appointment management)

Stripe (payment processing)

Meta (Facebook and Instagram advertising and analytics)

Website hosting providers

These services may store or process data on secure servers, including outside Australia. We take reasonable steps to ensure your information remains protected.

5. Cookies & Advertising

Our website may use cookies and tracking technologies such as the Meta Pixel to:

Measure advertising performance

Deliver relevant advertisements

Improve website functionality

You can control cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Sensitive treatment information is handled with strict confidentiality.

7. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Defined Aesthetics

hello@definedaesthetics.com.au

https://definedaesthetics.com.au

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